- The problem
- Demand work was fragmented, with every function run separately in each region.
- My responsibility
- Global commercial growth for an industrial technology business across 30+ countries and direct and distributor channels, with functional P&L and investment allocation.
- What changed
- Built global functions from the ground up toward a center-of-excellence model: a 40+ organization spanning regional demand, digital marketing, ABM, lifecycle and marketing operations. It ran on lean principles, with agency partners extending its reach across 30+ countries.
- Result
- Team engagement rose to 90% and held there over multiple years. The organization supported 4-6 major launches a year across 30+ countries, lifecycle programs influenced a meaningful share of global installed-base revenue, and marketing-sourced pipeline grew double digits year on year.